bdjie Privacy Policy —
Your Information Is Fully Protected
bdjie is completely transparent and accountable about how your personal information is collected, used, and kept secure.
Introduction and Scope of Application
bdjie ("we", "our") is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains what types of information we collect about you when you visit our website bdjie.cam, create an account, play games, or use any of our services, and how that information is processed.
This Policy applies to all services on our site. By using our platform, you consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.
Section 02
Information We Collect
To operate our platform smoothly and provide you with the best service, we may collect the following types of information:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — only users aged 21 or above may register)
- Email address and password (stored in encrypted form)
- National ID or passport number (during the KYC verification process)
- Residential address
2.2 Financial and Transaction Information
- Payment method details (bKash, Nagad, Rocket, or bank account information)
- Deposit and withdrawal history
- Transaction amounts and dates
- Betting activity and gaming history
2.3 Technical and Device Information
- IP address and device type
- Browser version and operating system
- Cookie and session data (details in Section 7)
- Site access times and page visit information
- Referral source (where you came from before visiting the site)
2.4 Communication Information
- Records of conversations with us via live chat or email
- Details of complaints or inquiries
- User feedback and responses
Section 03
Purpose and Use of Information Collection
We use your information only for legitimate and specific purposes. The main reasons we use your information are:
- Account Management: To ensure registration, login, and account security.
- Payment Processing: To complete deposit and withdrawal transactions and maintain financial records.
- KYC Verification: To confirm age and identity and ensure responsible gaming.
- Customer Support: To provide assistance via 24/7 live chat and email.
- Fraud Prevention: To detect suspicious activity and protect the platform and its users.
- Service Improvement: To analyze your usage patterns and improve the platform experience.
- Promotions and Bonuses: To send you relevant offers and promotional information (subject to your consent).
- Legal Obligations: To comply with applicable laws and regulations.
Section 04
Sharing Information with Third Parties
bdjie does not sell or rent your personal information. However, information may be shared with specific third parties in the limited circumstances below:
4.1 Service Provider Partners
Necessary information is shared with selected partners for payment processing, game software (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt), fraud detection, and technical support. These partners may only use the information for the designated purpose and are bound by contractual confidentiality obligations with us.
4.2 Legal Requirements
We may be required to provide necessary information in response to court orders, government investigations, or valid requests from law enforcement agencies.
4.3 Business Transfers
In the event of any merger, acquisition, or sale of assets involving bdjie, user information may be transferred. We will notify you in advance if such an event occurs.
Section 05
Data Retention and Security Measures
5.1 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period due to legal obligations, financial audits, or dispute resolution needs.
5.2 Technical Security
To keep your information secure, we have implemented the following technical measures:
- SSL (Secure Socket Layer) encryption — all data transmitted between the website and server is encrypted
- Password hashing — stored passwords are never kept in a directly readable form
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Limited employee access — only authorized staff can view personal information
However, no method on the internet is 100% secure. While we strive to maintain the highest standards, absolute security cannot be guaranteed.
Section 06
Your Rights and Choices
You have the following rights over your personal information:
- Access: The right to know what information we hold about you.
- Correction: The right to correct inaccurate or incomplete information.
- Deletion Request: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Objection to Marketing: Let us know at any time to stop receiving promotional emails.
- Data Portability: The right to receive your information in a structured format where applicable.
- Processing Restriction: The right to request that processing of your information be limited in certain circumstances.
To exercise these rights, email [email protected]. We will respond to your request within 30 business days.
Section 07
Cookies and Tracking Technologies
Our site uses cookies and similar technologies. Cookies are small text files stored on your device.
7.1 Types of Cookies
- Essential Cookies: For the core functionality of the site (login sessions, security tokens) — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To collect statistics for understanding site usage.
- Performance Cookies: To detect page load speed and errors.
7.2 Cookie Control
Cookies can be disabled or deleted from your browser settings. Please note that disabling essential cookies may cause many site features to not work properly.
Section 08
Privacy of Minors
bdjie is strictly prohibited for anyone under the age of 21. We do not knowingly collect any information from minors. If you are aware that a minor is using our platform, please contact [email protected] immediately.
Completing the age verification process at registration is mandatory. Providing false information about age will result in immediate account suspension and deletion of any collected information.
Section 09
International Data Transfers
Our servers and technical infrastructure may be located in various countries. If your information is processed outside Bangladesh, we ensure that adequate safeguards are in place in the destination country. All third-party partners are contractually bound to comply with internationally recognized data protection standards.
Section 10
Responsible Gaming and Data Use
Our privacy policy is closely tied to responsible gaming. By analyzing your gaming activity data, we are able to identify potentially problematic behavior and provide assistance when needed. This is done for your protection.
If you want to set your own gaming limits or temporarily close your account, you can find more information on the Responsible Gaming page or contact us via 24/7 live chat.
Section 11
Policy Changes and Updates
We may revise this Privacy Policy from time to time. If there are any significant changes, we will:
- Display a notice at the top of the site
- Notify registered users by email
- Update the "Last updated" date on this page
Continuing to use the site after changes are made will be considered as your consent to the new policy. We therefore recommend visiting this page regularly.
Section 12
Contact and Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
Get in Touch with Us
Our support team is always ready to help with any privacy-related matters.
[email protected]
24/7 support available in Bengali
Within 30 business days of receiving your request
[email protected]